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Contact KNCCI

Reach support through the same polished marketplace shell.

Get help with orders, seller onboarding, partnerships, or technical questions using a clearer contact layout that matches the rest of the KNCCI marketplace experience.

Call supportEmail KNCCI

Call us

+254 (0)20 3932000

+254 712 345 678

Email us

support@kncci.org

sales@kncci.org

Visit us

Heritan House, Woodland Road

Westlands, Nairobi, Kenya

Office hours

Monday - Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
Sunday & Public HolidaysClosed

Customer support is always available by email. For urgent issues, call during office hours.

Immediate help

Need a faster response?

Use the hotline or email support directly and our team will route your request to the right marketplace desk.

Send us a message

Fill out the form below and we'll get back to you within 24 hours.

Frequently asked questions

Find quick answers to common KNCCI marketplace questions.

Heritan House, Woodland Road

Westlands, Nairobi

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Nairobi Office

Westlands, Nairobi, Kenya

+254 (0)20 3932000
support@kncci.org

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